Efficient catering services are vital for any large educational institution – particularly one like New City College, an OFSTED Outstanding provider serving over 40,000 weekly transactions across 9 campuses. Managing such high volumes requires a system that not only processes payments quickly but also enhances operational efficiency. That’s why New City College has relied on idXtra’s EventPOS for over a decade.
Addressing the Challenge of Long Queues
Before implementing EventPOS, the college faced significant delays during peak hours, with over 500 students queuing at a single campus.
“Reducing queue times was a major priority. EventPOS has helped us speed up transactions and improve the overall dining experience for our students.”
Paul Crossey, Group Director of Catering, New City College
The Power of Seamless Integration
Another key advantage of EventPOS is its flexible reporting capabilities. Schools often require tailored reports to meet their unique needs. idXtra understands this necessity and provides customised reports as part of its service, ensuring institutions have access to the data they need without additional complications. that meet their specific needs without additional costs. This enables institutions to access the data they need to make informed decisions on catering operations, inventory management, and financial tracking.
EventPOS integrates directly with the college’s MIS database, ensuring real-time updates on student balances and transaction records. This level of automation allows catering staff to focus on service rather than administrative tasks, making lunchtime operations more streamlined and efficient.
Smarter Decision-Making with Advanced Reporting
One of the most valuable features of EventPOS is its detailed and customisable reporting system. Understanding that each institution has different reporting requirements, idXtra offers flexible and customised reports, allowing schools to efficiently track financial performance and inventory trends with ease., ensuring that schools have the insights they need to make informed decisions. With this data, the catering team can:
- Optimise menu planning
- Reduce food waste
- Ensure consistent pricing and availability across campuses
- Generate custom reports to track financial performance and inventory trends
One of the most valuable features of EventPOS is its detailed reporting and analytics, which provide insights into sales trends, stock levels, and meal preferences. With this data, the catering team can:
- Optimise menu planning
- Reduce food waste
- Ensure consistent pricing and availability across campuses
A Proven Solution for Educational Institutions
New City College’s experience highlights the benefits of adopting a reliable and scalable cashless catering system.
“idXtra has been an invaluable partner in helping us modernise our catering operations. Their system is efficient, easy to manage, and fully integrated with our existing infrastructure.”
Find out how EventPOS can improve your institution’s catering services>>
